Cancellation Policy

If we (Lifespan Integration UK) cancel

It is our full and firm intention to run training that we advertise, and we do everything we can to make it happen. However, due to the small group nature of our training (maximum of 24 delegates), we do require a minimum number in order for the training to be viable. Therefore on some occasions we may be forced to cancel training due to low numbers. We will always make the final call regarding number 8 weeks before a training day and will inform you immediately if the training has been cancelled.  Other reasons we may need to cancel include: the trainer becoming suddenly and severely unwell; the venue becoming unavailable (for example due to flooding or fire); or if there is such severe weather that it is impossible for the trainer or the majority of delegates to attend.  If we have no option but to cancel the training, you will be offered the option to transfer to an alternative training day. If this is not possible, we will issue you with a refund.


If you cancel

If you wish to cancel your place you must email Refunds will be given as indicated below:

For Level 1, 2 and 3 training courses:

For CPD days:


Last updated 10 October 2018 and applies to all training and CPD after this date.